Terms of Service – Sattvik Swaad

Welcome to Sattvik Swaad!

By accessing our website or purchasing our products, you agree to the following Terms of Service. Please read them carefully before placing an order.

1. About Us

Sattvik Swaad is an Indian homemade sweets brand offering traditional laddoos prepared with care.

Website: https://sattvikswaad.shop

2. Products & Availability

Our products are handcrafted in small batches. Product availability, ingredients, packaging, pricing and descriptions may be updated from time to time.

We aim to display accurate product information. However, slight variations in appearance, size and colour may occur due to the handmade nature of our products.

Please review ingredient and allergen information before ordering.

3. Orders & Payments

Customers must provide accurate contact, billing and delivery information.

Orders are subject to availability and acceptance. Available payment methods will be displayed at checkout.

We reserve the right to cancel orders where necessary, including cases of suspected fraud, incorrect pricing or product unavailability. Any applicable refunds will be processed in accordance with our Refund Policy and applicable law.

4. Pricing & Offers

All product prices are displayed in Indian Rupees (INR).

Shipping charges and any applicable taxes will be displayed during checkout.

Promotional discounts are subject to their stated eligibility conditions.

5. Shipping & Delivery

We aim to deliver across India, subject to courier serviceability.

Delivery estimates are indicative and may vary depending on location, courier availability and unforeseen circumstances.

Please refer to our Shipping Policy for further details.

6. Returns, Refunds & Cancellations

Due to the perishable nature of food products, returns for change of mind are generally not accepted.

For damaged, defective or incorrect products, please contact us promptly.

Refunds, replacements and cancellations are handled according to our Return & Refund Policy and applicable consumer protection laws.

7. Food Safety & Allergens

Our laddoos may contain ingredients such as wheat, nuts, dairy products and other allergens, depending on the product.

Customers should carefully review the ingredients and allergen information before consumption.

8. Website Use

Customers agree not to misuse our website, provide fraudulent information or engage in unlawful activities.

Product images, branding, logos and original website content belong to their respective rights holders and may not be used without appropriate permission.

9. Limitation of Liability

To the extent permitted by applicable law, Sattvik Swaad is not responsible for losses arising from circumstances beyond our reasonable control.

Nothing in these Terms limits any rights or remedies available to consumers under applicable Indian law.

10. Changes to Terms

We may update these Terms of Service when necessary. The updated version will be published on our website.

11. Governing Law

These Terms are governed by the applicable laws of India, subject to mandatory consumer protection rights and jurisdiction requirements.

12. Contact Us

For questions regarding orders, products or these Terms, please contact:

Business Name: Sattvik Swaad

Phone / WhatsApp: +91 9899619610

Email: sattvikswad@gmail.com

Website: https://sattvikswaad.shop

Sattvik Swaad – Maa Ke Haathon Ka Swaad, Homemade With Love. ❤️