Return & Refund Policy – Sattvik Swaad

At Sattvik Swaad, every laddoo is thoughtfully handcrafted with love and care. Your satisfaction is important to us.

1. Returns & Exchanges

As our products are perishable food items, we generally do not accept returns or exchanges for change of mind, taste preferences, or products that have been opened or consumed.

This does not affect your rights under applicable consumer protection laws.

2. Damaged, Defective or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

Please provide:

• Your order number

• Clear photographs of the product and packaging

• A brief description of the issue

We will review your request and offer an appropriate resolution, such as a replacement or refund, where applicable.

3. Refunds

Once a refund is approved, it will be initiated to your original payment method, where possible. The time taken for the refund to reflect depends on your payment provider.

4. Order Cancellations

Cancellation requests should be submitted as soon as possible. Orders that have already been prepared or dispatched may not be eligible for cancellation, subject to applicable law.

5. Contact Us

For return, refund, or cancellation assistance, please contact us through the Contact Us page on our website.

Website: https://sattvikswaad.shop

We appreciate your trust in Sattvik Swaad.

Maa Ke Haathon Ka Swaad, Homemade With Love. ❤️